Moving home?
What should I do with my electricity and gas?

Moving home doesn't have to be complicated. Whether you're renting or buying, we'll help you understand what to do with your energy supply in your new home.

We explain what you need to do to have electricity and gas in your new home, whether rented or owned.

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Key things to know

We explain what you need to do to have electricity and gas in your new home, whether rented or owned.

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Take your contract with you

When you arrive at your new home, the first thing is to make sure you only pay for what is yours. So on the first day in your new home it is advisable to take the meter reading.

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Choose your tariff

Whether you have bought a house or are renting, it is the right of every consumer to be able to choose the retail company. It is just as legitimate for you to want to switch as to continue with the electricity company you find already contracted.

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Set up your supply

The most common situation when you arrive at a rented property is that the supplies are already active, but it may be the case that the owner or previous holder has cancelled the contracts and you need to carry out the sign-up.

Take your contract with you

how-to-join

When you arrive at your new home, the first thing is to make sure you only pay for what is yours. So on the first day in your new home it is advisable to take the meter reading.

Choose your tariff

how-to-join-2

Whether you have bought a house or are renting, it is the right of every consumer to be able to choose the retail company. It is just as legitimate for you to want to switch as to continue with the electricity company you find already contracted.

Set up your supply

how-to-join-3

The most common situation when you arrive at a rented property is that the supplies are already active, but it may be the case that the owner or previous holder has cancelled the contracts and you need to carry out the sign-up.

Cómo cambio de compañía
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Your choice. Your freedom.

Tell us, we will be delighted to receive your comments and questions.

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For homeowners and tenants

This is a completely free process that you can carry out as many times as necessary.

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Get your documents ready

It is essential to have the name and ID of the previous holder, as well as the Universal Supply Point Code (CUPS).

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Choose the tariff and power level that suit you best

It is very important to put the supplies in your name. This is key to managing yourself which tariff and power to sign up for.

Documentos cambio de compañía

Find the right electricity and gas tariff

Documentos cambio de compañía

Use our tariff calculator to compare options and choose the plan that best fits your new home.

If you have questions, call us free at 900 82 88 22 and we'll help you.

We answer your questions about moving home and energy contracts

How do I change the contract holder in a rented property?

If the energy supplies of the new home are in the owner's name or another tenant, the action we recommend is to carry out a change of account holder. This is a completely free process that you can carry out as many times as necessary.

How do I set up utilities in a rented home?

We take care of processing the sign-up for you, although it is the distribution company that installs the meter and therefore will ultimately activate the supply. The process on our part is completely free, but it has a cost from the distribution company, although you will receive it included and broken down in your first bill.

How much does it cost to set up a supply?

The amounts vary depending on several factors.
- The type of contracted power.
- The type of installation (whether it is a first electricity sign-up or whether it has been active at some point).
- Peculiarities of the electrical supply (how long the supply has been inactive...).
Check prices at the following link

The electricity and gas are already active. Can I still switch tariff?

When you arrive you can 'inherit' a contract with a certain company and a certain tariff. If what you find doesn't convince you, you are free to switch electricity retailer.

Why choose CreaEnergia?

You can contribute to caring for the planet with our 100% green energy certified by the CNMC. You will enjoy electricity and gas at cost price forever + our monthly fee. We offer you transparency, savings and sustainability.

What documents do I need to switch supplier?

You must have available the personal data of the account holder (full name, ID and bank account) and the supply point information (address and CUPS code).

We help you.

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Call us free on 900 82 88 22 and we'll be happy to help.

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